Last updated: May 16, 2026

Privacy Policy

Royal Family Limousine LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit royalfamilylimo.com or submit a reservation request.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information: full name, email address, and phone number.
  • Reservation details: pickup and drop-off locations, date and time, service type, vehicle preference, number of passengers, and any special requests.
  • Usage data: pages visited, browser type, device type, IP address, and referring URL collected automatically when you use our site.
  • Marketing attribution: UTM parameters (source, medium, campaign) to understand how you found us.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your reservation requests.
  • Contact you by phone or email regarding your booking.
  • Send service-related communications (e.g., booking confirmations, reminders).
  • Improve our website and services.
  • Analyze marketing effectiveness and website traffic.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Third-Party Services

We use the following third-party services that may process your data:

  • Supabase — our secure database and authentication provider, hosted in the United States. Data is encrypted in transit and at rest. See Supabase Privacy Policy.
  • Google Analytics— we may use Google Analytics to understand how visitors use our site. Google's data practices are governed by the Google Privacy Policy.
  • Meta Pixel — we may use the Meta Pixel for advertising measurement. You can opt out via Meta Ad Preferences.
  • Vercel — our hosting provider. Vercel may log standard server access data. See Vercel Privacy Policy.

4. Cookies

We use cookies and similar technologies to remember your preferences and analyze site traffic. You can control cookie usage through the cookie consent banner on our site or by adjusting your browser settings. Disabling cookies may affect certain site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Reservation records are generally retained for a minimum of three years for business and tax purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information below. We will respond within 30 days.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Royal Family Limousine LLC
18 Railroad Ave, Suite 102B
Rochelle Park, NJ 07662
Email: info@royalfamilylimo.com

View our Terms of Service →